Basic Principles of Effective Communication
By Dr. Emerson Eggerichs
John is a student writing a paper on male and female communication. He emailed me saying, “I would be honored if you would please take a few, brief moments and answer three questions for me.”
Question #1: In your opinion, what communication breakdowns occur between males and females?
We often say communication is the key to a successful marriage; however, I prefer to say that mutual understanding is the key.
If I speak perfect Spanish and you speak perfect German, we can communicate in prose that touches on poetic, but if the other does not know our mother tongue, they will not understand us.
I take the position that women lean toward Love-Talk and men toward Respect-Talk, which I show in my books, Love & Respect and The Language of Love & Respect. The principles explained in both books are based on Ephesians 5:33, the discoveries at the University of Washington, as well as my own research.
When a husband does not understand what his wife means by what she says (“You aren’t loving me”) and a wife does not understand what he means by what he says (“You aren’t respecting me), they will not understand each other and thus will not communicate very well.
This is a simple explanation that I write about elsewhere in greater depth.
Question #2: What important skills are necessary for effective communication between males and females?
She needs to learn to communicate her need for love in respectful ways, and he needs to communicate his need for respect in loving ways.
Let me insert something important here: women need respect and men need love, too. However, we asked 7,000 people this question, “When you are in conflict with your spouse, do you feel unloved or disrespected?” 83% of the men said they felt disrespected and 72% of the women said they felt unloved.
We all need love and respect equally, but the felt need differs during the conflict.
To effectively communicate, a wife must learn how to communicate her feelings of being unloved in a way that sounds respectful to her husband, and a husband must learn how to communicate his feelings of being disrespected in a way that sounds loving to his wife. Often it is seen that in order to put forward their points, couples end up arguing and it escalates to shouting and disruptive behavior (from the perspective of the neighbors), leading to serious police intervention. This should not be the case.
Question #3: What can be done by both males and females of all ages to increase effective communication in relationships?
Understand that God designed the genders differently. Neither is wrong, just different. Though we are equal, we are not the same.
We have shown that the differences exceed simple biology–they spill over onto how we think and feel. A man and a woman can encounter the same conflict, but one’s gender drives how that conflict will be interpreted and handled.
For example, 85% of those who stonewall and withdraw in conflict are male. Why? Many wives say it is because he is unloving, but I believe he does so to calm down–he knows it is not honorable to allow a conflict among friends to escalate out of control.
Why would a man need to calm down? At moments of marital conflict the heartbeats of many males, according to the University of Washington, can reach 99 beats per minute. He is in warrior mode. His wife, however, remains relatively calm with regard to BPM.
Interestingly, she appears out of control while he appears stoic, but internally both respond differently.
She does not interpret the conflict as a provocation, but as an opportunity to resolve the matter. On the other hand, he feels provoked and senses a need to calm down, lest things get out of hand.
Why would a husband do this? I see it as honorable. He does not want to fight, so he withdraws to protect the relationship. But when wives were asked by researchers what they felt at such moments, the wives said, “It feels like an act of hostility.”
Who is right? Is it an act of honor or an act of hostility? Yes. It just depends if one filters it throughblue or pink.
In our study, how did the wives approach their husbands in conflict? Research reveals that women tend to move toward their husbands to connect; they do not withdraw. However, the researchers found that when wives move toward their husbands, they do so with criticism and complaint.
I believe it is because they care. However, when the husbands were asked how they feel about the wife’s approach, many of the men interpret the ongoing criticism as contempt for who they are as men.
Who is right? Is it an act of care or an act of contempt? Yes. It just depends on the pink and blueview.
Neither are wrong, just different. When we learn these differences, harmony can be presentbetween men and women.
We will not attack the other as hostile and contemptuous, but rather as good-willed and desiring to do what is caring and honorable.
Hope this helps.
If you would like help in communication, please contact CornerStone Family Services at 614-459-3003 to set up an appointment with a counselor or coach.